Insurance Services


Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceFidelis Care offers free or low-cost comprehensive health insurance, including Medicaid Managed Care, Medicare Advantage, Child Health Plus, and products available through NY State of Health: The Official Health Plan Marketplace. Additionally, Fidelis Care offers Managed Long Term Care products for adults who qualify for nursing home care, but are capable of staying safely in their own homes with the right care and support. Fidelis Care offers a spectrum of health and wellness programs and services, with a special focus on health awareness and prevention.
Geographical AreaAlbany, Clinton, Columbia, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, and Washington Counties
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureCall 518-427-0481
Intake RequirementsCall for information. Apply via internet, or send in a fax referral form.
Additional RequirementsProof of income, birth certificate, proof of age, and proof of residency
Helpful TipsFidelis Care members can contact us 24 hours a day, 7 days a week through our toll-free telephone number: 1-888-FIDELIS (1-888-343-3547).
Client Information
Languages SpokenEnglish, Spanish
EligibilityNo requirements
Fees or Charges
Types of FeesNo Cost
Fee AmountsVary, call for details
Hours of Operation Mon-Fri, 8:30 am-5:00 pm
Specific Hours: Mon-Fri 8:30 am-5:00 pm
Contact Information
Physical Site Address 1 31 British American Boulevard
Physical Site City, State, Zip Latham, NY 12110
Main Phone 518-427-0481
Hotline Phone 1-800-688-7422 (Toll Free)
Other Phone 1-800-558-1125
Fax 518-427-9584
Web Address
Affiliated Agency, Programs, and Services
Affiliated Program: INSURANCE PROGRAMS
This Service: Insurance Services
Taxonomy Postings
Posted to Categories: Adult State/Local Health Insurance Programs (NL-5000.8000-050)
Children's State/Local Health Insurance Programs (NL-5000.8000-150)
Medicaid (NL-5000.5000)
Medicaid Applications (NL-5000.5000-520)
Medicare Advantage Plan Enrollment (NS-8000.5000-480)
Medicare Information/Counseling (LH-3500.5000)