Health Care Services


Data Provided By
2-1-1 Northeast Region 2-1-1 Northeast Region
General Information
Description of ServiceProvides cessation support, referrals and information to callers who wish to quit smoking or obtain information related to cessation and tobacco use. Callers may speak to trained information specialists or leave a message during off-hours to have their phone call returned by a specialist. They may also order a free smoking cessation guide to be mailed directly to their home or listen to a taped message library that provides information about quitting smoking.
Geographical AreaNew York State (Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Nassau, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington and Westchester Counties)
Public TransportationCall for details
Facility/ADA AccessCall for details
Intake ProcedureCall the Quitline, 1-866-697-8487 or Check Website:
Intake RequirementsCall for details
Client Information
Languages SpokenEnglish, Spanish
EligibilityNo requirements
Fees or Charges
Types of FeesNone/Not Applicable
Hours of Operation Mon-Fri 9:00 am-5:00 pm
Contact Information
Physical Site Address 1 Empire State Plaza, Corning Tower
Physical Site City, State, Zip Albany, NY 12237
Main Phone 866-881-2809 (Public Health Duty Officer Helpline)
Emergency/After Hours Phone 800-872-2777 (NYS AIDS After Hours Hotline)
TDD Phone 800-662-1220 (TTY: Health Insurance)
Other Phone 855-355-5777 (Health Insurance); 800-942-3858 (Child and Adult Food Hotline); 800-233-7432 (HIV/AIDS General information, Spanish)
Service Location Email
Web Address
Affiliated Agency, Programs, and Services
Affiliated Program: QUITLINE
This Service: Health Care Services
Taxonomy Postings
Posted to Categories: Printed Materials (TJ-6500.6700)
Smoking/Vaping Cessation (RX-8450.7900)
Specialized Information and Referral (TJ-3000.8000)
Tobacco Use Disorders (YF-8000.1800-860)
Tobacco Use Education/Prevention (RX-8250.8000)